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	<title>The Edge &#187; email newsletter</title>
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	<description>Sharing the Art of Effective Customer Communications</description>
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		<title>Effectively Communicating with Your Customers</title>
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		<pubDate>Mon, 14 Jun 2010 12:05:21 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[growth]]></category>
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		<category><![CDATA[facebook]]></category>
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		<category><![CDATA[using a Facebook Fan Page]]></category>
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		<description><![CDATA[Jackie T. Ewing talks about using different mediums to communicate with your customers. Don't choose just one, choose several and integrate them for a more cohesive front to your customers.]]></description>
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		<title>Newsletters Keep You in front of Your Customers and Prospects</title>
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		<pubDate>Mon, 15 Feb 2010 01:01:49 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
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		<category><![CDATA[customer service]]></category>
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		<category><![CDATA[communicate]]></category>
		<category><![CDATA[cost effective]]></category>
		<category><![CDATA[customer language]]></category>
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		<description><![CDATA[Jackie explores 3 ways to get you going with your customer newsletters. It shouldn't be a choice, it should be a given. Jackie can help you connect with you customers on their level and keep you at the forefront of their minds for when they are ready to buy your product or service.]]></description>
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		<title>Mining for Gold</title>
		<link>http://jtewing.com/mining-for-gold.html</link>
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		<pubDate>Tue, 29 Dec 2009 23:11:32 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[customer loyalty]]></category>
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		<category><![CDATA[service level]]></category>
		<category><![CDATA[social media]]></category>
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		<description><![CDATA[There is a lot of business in your own customer list. Mine it for the potential gold it holds by communicating with them on a regular basis, using various means.]]></description>
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