Category Archives: social media

How easy is it to unsubscribe from email lists?

If I want to unsubscribe from your emails, don’t make the process difficult for me and don’t make me jump through hoops to make you get lost. If I want to interact with you, I will decide how and when. Continue reading

Posted in communication, customer loyalty, customer service, service level, social media | Tagged , , , , , , , , | 2 Comments

3 Main Lessons Learned at GKIC Infosummit 09

I left Orlando early on November 6th for a drive up to Atlanta for the Glazer-Kennedy Inner Circle (GKIC) Infosummit.  This was my first time to one of these esteemed events and I was well-armed with fresh notebooks and pens, … Continue reading

Posted in communication, customer service, poken, social media | Tagged , , , , , , , , | 10 Comments

Poken, Poken, Poken – new Pokens now available!

Use a Poken usb to store your contact details and then connect with other Poken users and exchange details! Continue reading

Posted in communication, Fun Events, Nifty Things, poken, social media | Tagged , , , , , | 1 Comment

Do You Poken?

Just got introduced to this nifty little thing – my Poken. It contains my social media contact info – Facebook, Twitter, LinkedIn – with many more to choose from.  When I meet someone else with a Poken, we high four … Continue reading

Posted in communication, Nifty Things, poken, social media | Tagged , , , , | Leave a comment