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Category Archives: customer loyalty
Mining for Gold
There is a lot of business in your own customer list. Mine it for the potential gold it holds by communicating with them on a regular basis, using various means. Continue reading
How easy is it to unsubscribe from email lists?
If I want to unsubscribe from your emails, don’t make the process difficult for me and don’t make me jump through hoops to make you get lost. If I want to interact with you, I will decide how and when. Continue reading
Tourism for Florida – going to get worse before it gets better?
CFVRMA at the Florida Governor’s Conference on Tourism. Continue reading
Varying levels of customer service means varying levels of customer loyalty
customer service levels given will dictate customer loyalty Continue reading
