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	<title>The Edge &#187; customer loyalty</title>
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	<description>Sharing the Art of Effective Customer Communications</description>
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		<title>Marketing and The Wizarding World of Harry Potter</title>
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		<pubDate>Fri, 06 Aug 2010 16:53:28 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[Fun Events]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer loyalty]]></category>
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		<category><![CDATA[Islands of Adventure]]></category>
		<category><![CDATA[The Wizarding World of Harry Potter]]></category>
		<category><![CDATA[Universal Studios]]></category>

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		<description><![CDATA[Jackie T. Ewing's take on the marketing of, opening day of and visiting of The Wizarding World of Harry Potter in Islands of Adventure at Universal Studios. Check out Jackie's photos, videos and comments on the park, people and magic!]]></description>
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		<title>Effectively Communicating with Your Customers</title>
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		<pubDate>Mon, 14 Jun 2010 12:05:21 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[growth]]></category>
		<category><![CDATA[better service]]></category>
		<category><![CDATA[customer language]]></category>
		<category><![CDATA[effective communication]]></category>
		<category><![CDATA[email newsletter]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[using a Facebook Fan Page]]></category>
		<category><![CDATA[using Twitter]]></category>

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		<description><![CDATA[Jackie T. Ewing talks about using different mediums to communicate with your customers. Don't choose just one, choose several and integrate them for a more cohesive front to your customers.]]></description>
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		<title>Mining for Gold</title>
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		<comments>http://jtewing.com/mining-for-gold.html#comments</comments>
		<pubDate>Tue, 29 Dec 2009 23:11:32 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[service level]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[email newsletter]]></category>
		<category><![CDATA[using a Facebook Fan Page]]></category>
		<category><![CDATA[using Twitter]]></category>

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		<description><![CDATA[There is a lot of business in your own customer list. Mine it for the potential gold it holds by communicating with them on a regular basis, using various means.]]></description>
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		<title>How easy is it to unsubscribe from email lists?</title>
		<link>http://jtewing.com/how-easy-is-it-to-unsubscribe-from-email-lists.html</link>
		<comments>http://jtewing.com/how-easy-is-it-to-unsubscribe-from-email-lists.html#comments</comments>
		<pubDate>Sat, 12 Dec 2009 17:49:51 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[service level]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Build A Bear]]></category>
		<category><![CDATA[customer service nightmare]]></category>
		<category><![CDATA[Macy's]]></category>
		<category><![CDATA[PacSun]]></category>
		<category><![CDATA[Southwest Airlines]]></category>
		<category><![CDATA[Starbucks]]></category>
		<category><![CDATA[Sur La Table]]></category>
		<category><![CDATA[unsubscribe]]></category>
		<category><![CDATA[unsubscribe process]]></category>

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		<description><![CDATA[If I want to unsubscribe from your emails, don't make the process difficult for me and don't make me jump through hoops to make you get lost. If I want to interact with you, I will decide how and when.]]></description>
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		<title>Tourism for Florida &#8211; going to get worse before it gets better?</title>
		<link>http://jtewing.com/tourism-for-florida-going-to-get-worse-before-it-gets-better.html</link>
		<comments>http://jtewing.com/tourism-for-florida-going-to-get-worse-before-it-gets-better.html#comments</comments>
		<pubDate>Thu, 03 Sep 2009 17:42:05 +0000</pubDate>
		<dc:creator>Jackie Ewing</dc:creator>
				<category><![CDATA[Florida pool homes]]></category>
		<category><![CDATA[Orlando vacation rental]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[service level]]></category>
		<category><![CDATA[vacation home]]></category>

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		<description><![CDATA[CFVRMA at the Florida Governor's Conference on Tourism.]]></description>
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